Boca Tech and Automation Remains Operational During COVID

COVID-19 - BTA remains fully operational.

BTA is up and running with revised CDC and FDOH protocols in place.

Boca Tech and Automation > COVID-19 – BTA remains fully operational.

Per Palm Beach County Emergency Order 2020-002, BTA is classified as a critical business providing services necessary to maintain the safety and critical operation of residences and other structures.  We are doing our best to keep our customers, employees, and families safe while keeping clients connected and entertained during this most unusual time.

BTA is up and running with revised CDC and FDOH protocols in place.  Armed with a new shipment of masks, gloves, and cleaning supplies – we are fully operational and are here to help you adapt to your “new normal”.

Here are the precautionary steps we’re taking and the ways you can contact us:

  •  We have essential staff available for on-site service calls during business hours; all others are working from home in full capacity.
  •  BTA interacts internally with each other using our existing Cisco VOIP Video Phones and mobile Webex Teams app which provides live video conferencing for one-to-one and all-hands meetings.  Even those of use in the same building use these tools to communicate with each other so we eliminate any chance of physical transmission during meetings.
  • BTA is able to work remotely with its clients by holding live video conferences and webinars to discuss their new and existing projects, discuss service needs, and to share information regarding technologies that assist with the shelter-in-place regulations.
  • Our technicians are equipped with gloves, masks, and hand sanitizer and know to use them before, during, and after ALL service calls.
  • Remote technical support is available weekdays from 8:30 am to 11 pm, and weekends from 9:30 am to 11 pm.
  • On-site service is available weekdays from 9:30 am to 4 pm, and on weekends from 10 am to 4 pm.

We at BTA think that this new normal isn’t so much different than our old normal, and we’re making sure to give you the same service no matter what. From all of us at BTA, please stay home, stay safe, and stay healthy.

Learn more about what we are doing regarding COVID19 – https://bocatech.com/covid19/ and https://bocatech.com/covid-19-update-3/

The BTA Team

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Committed to enhancing the lives of our clients, we would love the opportunity to speak with you about your vision. Simply fill out the form below and a member of our knowledgable staff will contact you.

  • 561-999-9024
  • Weekdays 8:30am to 5pm EST

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